How QOOQER halved warehouse prep time while scaling to 2,000 orders a month
QOOQER makes professional workwear that doesn't feel like a uniform. As orders grew across the whole EU, managing Nacex and FedEx by hand stopped scaling. Here's how ShippyPro brought both carriers into one flow, cut prep time by more than half and all but eliminated shipping errors.
Uniform to be different
QOOQER designs and produces aprons, workwear, and fully customizable uniforms for chefs, hospitality teams, and other professional sectors. Everything they make follows four principles: excellence, design, durability and simplicity.
Those values don't stop at the product. QOOQER holds the same standard for the companies it works with, because a customer's experience shouldn't end when an order is placed. It has to feel just as considered all the way through, right up to the moment the package arrives.
Before ShippyPro, the warehouse team managed every shipment manually, logging in and out of each carrier's own portal. For EU orders they work with Nacex and FedEx, each with its own separate flow and no central view of orders. Every morning, someone went through orders one by one to work out which carrier each belonged to before a single label could be printed. As volume grew quickly, with customers across the whole EU, QOOQER needed a platform that would simplify the process and let them keep scaling without adding people just to manage it.
"A good logistics partner should do more than move parcels, it should remove complexity, support growth, and help deliver a consistent brand experience. ShippyPro has become an essential part of how we operate every day, allowing us to focus on what matters most: designing exceptional workwear while ensuring every order reaches our customers quickly, reliably, and with the same level of care that defines QOOQER."
Two carriers, one flow, zero guesswork
ShippyPro brought Nacex and FedEx into a single multicarrier platform, with picking lists integrated into the flow and documents managed in one place, so the whole warehouse runs from one system instead of scattered portals.
No more logging in and out of separate carrier portals. Both carriers run from one dashboard, so the team stopped sorting orders by hand every morning to work out which carrier each belonged to.
Order preparation is integrated directly into the shipping flow, so pickers work from the platform before any label is printed. Prep time each morning dropped by more than half.
Manifests, picking lists, proof of delivery, and customs documents sit in one place, so cross-border orders have the paperwork they need without leaving the platform.
