ShippyPro FAQs - How can we help you?

Browse through these FAQs below or visit our Help Center to find more answers.

Getting Started

What is ShippyPro

How to Get Started with ShippyPro

Can I connect my Carriers and Sales Channels?

Can I set my own Carrier’s Rates?

Are Tracking Emails sent automatically?

How can I optimize my Return Process?

How does Live Checkout pricing work?

Pricing and Billing

Is there a setup fee?

What counts as a shipment?

How does the free trial work?

What if I run out of orders?

Will I be charged automatically?

Can I cancel my account at any time?

Still got some questions in mind?

We’re here to help! Visit our Help Center or contact our Team if you’d like to ask specific questions or simply report an issue. We’re all ears!

Make Shipping Simple

You can try all other functions for free
and then decide whether to upgrade or not.