How Val d’Oca saves 40% on shipment creation and tracking

Val D’Oca is an Italian brand that has been leading innovation in Prosecco since the 1990s. Known for its iconic satin black bottle and distinctive packaging, it has successfully combined winemaking tradition with digital innovation, becoming one of the first wineries to launch an eCommerce platform in 2010. Today, it delivers across Italy within 24/36 hours, ensuring quality and excellence in every bottle.

Employees
100–200

Industry
Food & Beverage

Challenges

Val D’Oca, a leader in Prosecco innovation and one of the first wineries to launch an eCommerce platform, needed to speed up order fulfillment and improve shipment tracking. Ensuring fast deliveries across Italy within 24/36 hours, while maintaining high quality standards, required more efficient logistics processes and constant control over tracking.

Solution

With ShippyPro, Val D’Oca optimized order preparation and automated the shipment creation and tracking process. Real-time monitoring and automatic correction of recipient data errors improved operational efficiency and service reliability, keeping customers constantly informed.

Results

Val D’Oca achieved a +30% increase in order processing speed and a 40% reduction in shipment creation and tracking costs. Deliveries within 24/36 hours across Italy enhanced the customer experience, ensuring quality and excellence from vineyard to doorstep.

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ShippyPro allows us to monitor shipments in real time and keep customers constantly informed, even when the carrier does not provide timely updates, improving both efficiency and service quality.

Marco Baratto | Val D’Oca Ecommerce Manager