How Bikeroom ships dream bikes worldwide with tracking always under control
Bikeroom is the premium marketplace for new and certified pre-owned bikes, including World Tour team machines, shipped to riders around the world. Shipping a high-value bike across borders leaves no room for guesswork. Here is how ShippyPro gives them one platform for every carrier and a single dashboard to watch every shipment.
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A marketplace for the bikes people dream about
Bikeroom is a premium marketplace based in Cusano Milanino, specialising in new and certified pre-owned bikes, from road and gravel to MTB and e-bikes, including authentic World Tour team machines. Every bike is checked and reconditioned by their World Tour-trained mechanics before it ships, and most orders leave Italy for customers abroad.
A bike is a high-value, awkward parcel that has to arrive in perfect condition. When roughly three quarters of shipments cross a border, that means more carriers, customs to clear, and customers who want to know exactly where their order is. Every "where is my bike?" question is time the team is not spending sourcing and preparing the next machine.
Bikeroom needed to run several carriers from one place and keep eyes on every shipment as it moved, without logging into four different carrier portals to piece the picture together. That is where ShippyPro came in: one shipping platform for their Shopify and manual orders, and one tracking dashboard for the whole flow.
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Every bike is a high-value parcel that has to arrive in perfect condition. Keeping an eye on every shipment and catching problems early lets us give riders around the world the same care we put into our workshop.
One platform to ship, one dashboard to watch every parcel
ShippyPro brings Bikeroom's carriers and sales channels into a single workspace for labels, then keeps every shipment visible in real time as it moves toward the customer, across borders and carriers.
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FedEx, DHL, UPS and TNT run from a single platform, so the team picks the right carrier for each domestic and international bike without switching between four portals.
Track & Trace pulls carrier updates automatically and shows every shipment by status: in transit, delivered, or at risk, so the team spots problems early instead of hearing about them from the customer.
With most bikes crossing a border, Shopify and manual orders flow into the same platform, giving Bikeroom one consistent process from label to delivery in dozens of countries.
