Challenges

Patrizia Pepe managed over 80,000 annual shipments across B2B flows, Ship from Store, and PUDO, within a complex ecosystem of ecommerce, marketplaces, and 34 physical stores. As the brand expanded into new European markets, carrier integrations, manual workflows, and rising operational costs became bottlenecks that prevented a delivery experience aligned with the brand’s standard.

Solution

With ShippyPro, Patrizia Pepe automated label creation, centralized multi-carrier management and simplified integrations across ecommerce, marketplaces, and physical stores. This strengthened their end-to-end logistics flows, increased operational speed, and supported the brand’s international growth with full visibility over shipments.

Results

Patrizia Pepe reduced integration costs by 80%, while simultaneously improving the speed and reliability of online and in-store fulfillment. Thanks to smoother and more automated processes, the team handles fewer errors and claims, freeing up resources for higher-impact operational activities across all channels.

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