How FABA boosts order fulfillment speed by 30%
+30%
SPEED IN ORDER FULFILMENT
-82%
SUSPENDED ORDERS
+7000
HOURS SAVED YEARLY
FABA is an innovator in the EduTech industry, offering a screen-free storytelling device for children. With over 800 sound characters featuring stories, songs, and educational activities, powered by NFC technology, FABA blends learning and fun through active listening. Available in more than 30 countries, FABA supports its rapid international growth through an omnichannel logistics strategy powered by ShippyPro.
Employees
<50
Industry
Tech
Challenge
FABA needed to scale its international presence while managing increasing delivery expectations. With shipments across more than 30 countries, the company required a way to standardize shipment flows, centralize communication between logistics operators and partners, and provide real time delivery updates to maintain customer satisfaction.
Solution
With ShippyPro, FABA standardized all shipping flows, gaining full control over operations and providing customers with real time branded delivery notifications. The platform acts as an intermediate layer between logistics operators, partners and customers, offering reliable communication and complete shipment visibility across all channels.
Key results
FABA increased order fulfillment speed by 30%, reaching 35K shipments per year across multiple markets. With streamlined processes and real time visibility, the company strengthened its omnichannel strategy and improved customer satisfaction while maintaining high delivery performance.
We now have full control over shipments and keep our customers updated in real-time, ensuring excellent delivery performance and high uptime.
Matteo Fabbrini | CEO & Co-Founder @ FABA