For merchants selling on Zalando

Ship Zalando orders with a system that is already compliant

Zalando’s strict shipping and return rules vary by market. ShippyPro automates compliance so you operate error-free without manual effort, whatever platform you use.

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ShippyPro is not affiliated with or endorsed by Zalando SE.

The compliance gap

Selling on Zalando is one thing. Shipping to Zalando’s standard is another.

Every order that leaves your warehouse for a Zalando customer has to meet Zalando’s requirements: the return label has to be inside the box, and tracking has to be shared with Zalando before the parcel reaches the customer. Get the label wrong, skip a return instruction, or use a carrier that is not approved for the last mile in that market, and the order can be blocked before it ships.

Most shipping tools were not built with those rules in mind. ShippyPro was.

 

Shipping confirmed on time

Every shipment gets a tracking number ready to report within the window Zalando requires, so orders don't get auto-cancelled for a missed confirmation.

 

Return documentation, built in

Return labels and instructions are included automatically, matching the format Zalando customers expect.

 

Tracking that actually resolves

Every shipment gets a working tracking link, so customers are not left guessing and your account is not penalized for broken tracking.

 

Return performance visibility

Return shipments get their own carrier performance data — transit times, arrival rates — tracked separately from outbound, so a slipping carrier lane shows up as an early signal instead of a support backlog.

 

Orders from wherever you manage them

Zalando orders arrive in Shopify, WooCommerce, or whatever platform you run, through your marketplace connector — ShippyPro picks them up like any other order.

 

Paperwork to spec

Shipping documents generate in the format Zalando's shipping rules expect, without manual cross-checking.

 

Approved last-mile carriers

Carrier options are matched to what is approved for the last mile in each market you ship to, even when the first leg comes from anywhere.

Compliance library

A carrier library built around Zalando’s requirements

ShippyPro’s shipping library maps directly to what Zalando expects from Partner Fulfilment sellers: the label content, the return documentation, and the tracking format — whichever platform you manage those orders from.

That means your team spends less time cross-checking rules by hand, and fewer orders get flagged for missing or incorrect shipping information.

Beyond Zalando

One shipping platform for every channel you sell on

Zalando is one of the 80+ sales channels and 190+ carriers ShippyPro connects to — so the same compliance library handling your Zalando orders works the same way across the rest of your stack.

190+
Carriers
80+
Sales channels
app.shippypro.com / integrations
WooCommerce
Magento
PrestaShop
Amazon
eBay
Zalando
Shopify
Temu
SAP Business One
Microsoft Dynamics 365
Cegid
OneStock
Socloz
Lengow
TikTok Shop

One rulebook, every channel

Whatever compliance logic keeps your Zalando orders clean applies the same way across every other channel you connect.

190+ carriers, one connection

Add a new marketplace or carrier without rebuilding your shipping setup from scratch.

No dead ends

Failed handoffs get retried automatically, so a hiccup on one channel doesn't turn into a backlog.

Order to compliant shipment

From Zalando order to compliant shipment, in one flow

Zalando orders reach ShippyPro through your store platform — Shopify, WooCommerce, or wherever you manage orders — the same path as every other sales channel you run.

01

Your Zalando orders reach your store

Orders placed on Zalando sync into Shopify, WooCommerce, or whichever platform you use, through your marketplace connector, alongside your other sales channels.

Zalando Marketplace
Zalando → Your Store
Order received
Every sales channel, one flow
02

ShippyPro picks them up automatically

ShippyPro reads the order from wherever it lands — no separate Zalando integration or manual entry required.

ShippyPro
Auto-imported
No manual entry
03

Labels and return documents generate to spec

Shipping labels, return labels, and tracking numbers are created in the format Zalando's shipping rules expect.

Shipping labels
Documents generated
Compliant format
04

Tracking updates flow back to the customer

Customers get a working tracking link automatically, and your order stays in sync.

Tracking link
Customer notified
Live status
Requirement coverage

Built around the requirements that actually get orders blocked

Requirement categories your team no longer has to track by hand:

  • Return label present and correctly formatted
  • Shipping label including required customer address fields
  • Working delivery tracking link for every shipment
  • Return instructions included and complete
  • Compatibility with approved last-mile carriers by market
Questions, answered

Frequently asked questions

No. This is built for merchants who sell on Zalando and manage orders through Shopify, WooCommerce, or another platform. ShippyPro connects to those Zalando orders through your existing order flow, not through a separate Zalando partnership.

No. ShippyPro is an independent shipping platform. Zalando is a trademark of Zalando SE. This page describes how ShippyPro's shipping library works for merchants who sell on Zalando, not an official Zalando integration.

Your Zalando orders come into your store platform through your marketplace connector. ShippyPro then picks them up the same way it picks up any other order on that platform.

ShippyPro's library is built to match Zalando's current label and return documentation format, so this is handled automatically as part of the standard shipping flow.

Keep your Zalando orders shipping, not getting flagged

See how ShippyPro’s carrier library handles Zalando-bound orders from your Shopify store.

 

ShippyPro is not affiliated with, sponsored by, or endorsed by Zalando SE. Zalando is a registered trademark of Zalando SE, used here only to describe compatibility with the Zalando marketplace.