MAKE PEOPLE WORK BETTER

We dream of a world where people work better. For customers and team alike, we thrive on wow moments, embrace failure, and evolve everyday.

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Deliver value that WOWs customers.

Customer is at our core. Put yourself in their shoes. Always.

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Turn every problem into a solution.

Drive change.
Don't blame. Fail forward proactively.

Frecce

Never drive blindfolded.

If everyone is moving forward together, then success takes care of itself.

ShippyPro oak

Plant trees that become oaks.

We thrive on shared ambition. Bring passion, not average.

 

QUESTION EVERYTHING

Why-!

Following a Q&A regarding our company's perks.

 

There are no silly questions, and curiosity is for smart people. We want the best. We believe in equality and transparency. We work hard to reach our goals. We are responsible for everything we do.

 

We only hire people interested in being a great asset to the team and people who care about sharing knowledge with other team members.

Corporate Perks

It is. Our pillars are equality, transparency, and law compliance. We offer a wide range of perks depending on role and seniority such as competitive salary packages, bonuses, stock options, meal perks, supplementary healthcare, benefits program (every quarter we launch a new benefit), commuting allowance, home-office allowance, birthday time off, and overnight stay allowance.

We've studied the market and come up with a Salary Simulator that calculates your salary depending on the role you've applied for and on your experience, education, impact, potential, technical skills, leadership and management skills, contribution to key projects, etc.

Yes, for eg. if you manage a team, you're likely to have an incentive scheme based on annual or semestral goals depending on your department, same for stock options.

Yes. We are a Remote First company working in a CET +2/-2 time zone. We believe in work-life balance and contamination. Therefore, you can live wherever/however you want, as long as you also believe in sharing time and knowledge with your mates and coming to our HQs for meetups.

Every team organizes itself, so it depends on the team. As for today, the Product team is in the Florence HQ two times per week and/or twice a month in the Milan office. Field Marketing and Finance are in the Florence HQ two times per week. Growth Marketing and Sales are in the Milan office two times per week. Engineering goes to the Florence HQ once a month - and so does Customer Experience. People & Culture is quite always everywhere in between the Florence HQ and the Milan office.

Sure do. Whether you're working from home or the office, you can count on Satispay's Meal Vouchers if you live in Italy or a meal allowance if you're abroad.

If you have an Italian contract, it is already provided within the contract's collective agreement. Plus, we have a Supplementary Healthcare benefit depending on role and seniority. If you have a non-Italian contract, we'll study your Country's laws to match benefits.

As a benefit, we refund the most impactful part of the home-to-work commute for those living far from the workplace, whether it's Florence or Milan (>1 hour).

Don't worry. We'll take care of that: if you live far from our HQ, your overnight stay in Florence is taken care of. Also, we'll provide you with a bonus to cover dinner around town.

Growth & Learning Opportunities

You must be. We've worked hard to put together a team of great Professionals, that's what allows us to aim higher. You can count on a Career Growth Program, paid training (both personal budget and company classes), industry-insights initiatives, a library, etc.

We have a Career Growth Program that will guide you through what is expected from your role, how to achieve goals, how to give priorities to your day-by-day, and what steps you must take to get to the next level - all in a continuous review system that helps us give and receive candid feedback.

Yes, there are. Every year you can benefit from both classes given to the whole company (eg. English or any foreign language classes, leadership and management classes, etc) and an allocated budget (our Learning & Training Bonus) you can use for events, conferences, web classes or training, etc.

Join the Customer Visits Program and get deep into any sort of secret warehouses might be hiding to fully understand what we mean when we say we're Customer-Centric.

Don't worry. We have a library to fulfill any kind of wish.

Sharing is caring initiatives

We hope you value sharing your knowledge as much as we do. That's why we love getting together to stick together. You can join our Shadowing Program, our TownHalls, our Shipping Days, and our Welcome Kit.

We get together as a Company twice a year for Town Hall. One gathering takes place in mid-June and the other one in mid-December.

At the end of every Q, our CEO shares figures and as is situation: staying aligned it's the only way to reach targets quickly.

Access our Shadowing Program: sit next to a Software Engineer and learn some insight about how to write the Code; follow Marketing and discover how the marketing funnel works; etc.

Join the Shadowing Program and get trained straight from our amazing Engineers or use your Learning & Training Bonus to get a certification straightly from AWS.

Lucky for you, we've tailored an activity just for this! We call it Shipping Day - the day in which you can ship real items using the platform, choosing the right carrier, printing your labels, etc.

Sure do - the Welcome Kit: sweatshirt, t-shirt, tote bag, water bottle, ShippyPro's book... Also, this is one of the first onboarding activities you'll do to draw you closer to the industry! The P&C Team will guide you through the Platform and to your first delivery! A first glance and a way to approach the industry we work in first-hand.

Working mood & Wellness and Leisure initiatives

We do keep the bar up extremely high. Still, we can only achieve our goals if every one of us is: listened to, given the necessary tools, speaks up and curious. We have a no-clocking-in & out policy. Periodical eNPS & climate surveys to never miss candid feedback. In our offices, Spotify's always on; coffee, snacks, and fresh fruit are always on the kitchen table. Social commitment and cultural initiatives are continually on the spot.

We don't clock in or out. We believe in working to achieve our personal, team, and therefore company targets, aiming at giving the best service possible to internal and external stakeholders.

We have two partnerships - one with BetterMe for workout, nutrition and meditation (outside, at home, or even at the office!), the other one with Serenis, providing mental healthcare with licensed psychotherapists.

We do. Feedback is the most valuable asset we have. We have different types of feedback throughout the year: quarterly eNPS, climate surveys, monthly anonymous Q&A, and biannual reviews. We've built a culture of candid feedback that allows us to grow and evolve as a company.

We're not big enough to be legally required to prove it — we do it anyway, by design. Our salary ranges are public and our Salary Simulator applies the same criteria to everyone: pay gaps have no dark corners to hide in. We're Remote First, so where you live, your family setup, or your mobility never limit your access to opportunities. English is our official company language, and our team spans different countries, backgrounds, and generations. And every quarter, our anonymous eNPS and Climate Survey give every voice the same weight — no matter the role or seniority.

We're committed to keeping the best office environment ever. Spotify's always on, snacks are always fresh... We love and appreciate spending time together in both improvised and recurring activities.

Whenever you happen to be in our HQs you'll find Nespresso coffee, tea, infusions, yogurts, juices, fresh fruit... Healthy snacks for your break.

Our offices are in amazing and modern districts. Want to meet up in a coffee shop instead of a meeting room? No problem, just a flight of stairs away you have plenty of choice! Want to have a drink after work with your team? No prob! Take Florence's HQ for eg, a 1-minute walk and you'll have a broad selection of bars, restaurants, gardens, skatepark, benches...

Pizza Tuesday, Birretta Tuesday and Breakfast Thursday!

Pizza Tuesday: every 2nd and 4th Tuesday of the month Pizza is served at lunch for whoever is in the office!

Birretta Tuesday: every 1st and 3rd Tuesday of the month, at 5:30 pm our fridge opens up and we have Aperitivo together!

Breakfast Thursday: every 1st and 3rd Thursday of the month, at 9 am we have breakfast together!

Don't worry. We have periodically Guided City Tours to help you embrace the culture of the Country you're in.

We understand the importance of making a positive impact on our environment - that's why we recycle and take action in various ways: we strive to minimize paper consumption and keep the use of disposable tableware to a minimum. We also care about the communities around us: over the years, we have donated to charities and sponsored various sports teams (we've been the main sponsor of ACF Fiorentina Women's Team).

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